Fees

The standard fees above also apply to video, phone and email consultations.

Standard consultations are 15 minutes. Please note that longer consultations may incur an additional charge.

We have exceptional staff who go the extra mile for our patients. We are proud to offer a Saturday clinic to improve our community’s access to healthcare. To make this possible, there is an additional weekend surcharge.

While ACC generally covers most of the costs for healthcare relating to injuries and accidents in New Zealand, the amount of funding they provide can vary depending on the services required and the type of clinic you go to for care. Unfortunately, the payment they give to GP clinics often doesn’t cover the full cost of your care. That’s why our fee for an ACC consultation is slightly higher than our standard non-ACC consultation fee. We want to make sure we can provide you with top-notch care, so we hope you understand why we have to charge a bit more for ACC-related visits.

This card can help with the costs of your healthcare. To learn more about how to get a Community Services Card, and if you are eligible, click here.

If you’re unable to make it to your appointment and you haven’t given the clinic at least 30 minutes notice beforehand, a did-not-attend charge (standard consultation fee) will be added to your account. We totally understand that life happens, so please just give us a heads up if you can’t make it.

Payment for your consultation is due at the time of your visit. This keeps things running smoothly, so we can give all our patients the attention they deserve. If your account remains unpaid at the end of the day, a $5 administrative fee may be charged.

If for any reason you are unable to pay for your services at the time of your appointment, please mention this to our receptionists, and they will discuss the options with you. You are also welcome to talk to our Practice Manager about your payment plan options.